Telemarketing Manager CV Formats

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Telemarketing Manager CV Formats

Sample Telemarketing Manager CV Template

 

Monica Doubleday

123 High Street,

Brentford, Middlesex, TW8 8JA

Telephone Number:  12 345 6789

Mobile Number: 07123456789

Email: mdoubleday@email.com

Career Objective

Seeking a job as a telemarketing manager and use my skills to bring profit to the company and advance my career

 

Educational Background

MA Marketing Management

 

Middlesex University, 2015

BA Business Administration

Middlesex University, 2010

Work Experience

2017-present: Telemarketing Manager, XYZ Associates

Responsibilities

  • Prepare yearly, quarterly and monthly goals
  • Prepare strategic plans on how to reach goals
  • Perform monthly random quality testing in groups
  • Train team leaders, supervisors, and trainers
  • Conduct weekly update meetings
  • Design standards and procedures to maximize quality of service to clients

Skills

  • Excellent written and verbal communication skills
  • Good supervisory and managerial skills
  • Proficient in the use of computer programs and telemarketing software
  • Excellent phone etiquette

 

Achievements

  • Trained more than 10 batches of supervisors and team leaders
  • Compiled research on the betterment of telemarketing to incorporate into training modules

 

References available upon request

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