Telecom Customer Relationship Manager CV Formats

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Sample Telecoms Customer Relationship Manager CV Template

Blake C. Ashford

Falcon Rd., Exeter, USA

Phone: 01382-880154

[email protected]

Objective

To work as part of a team of customer relationship manager in a telecoms company specializing in internet service

Professional Experience

2012 – Present: Customer Relationship Manager, Virgin Telecoms

• Service multiple corporate accounts within the same industry
• Work closely with operations to increase bandwidth of clients on demand as a gesture to retain client patronage
• Work closely with the tariffs to get the pricing tolerance to adjust service prices to clients when called for to retain their patronage
• Create and maintain rapport with corporate clients through periodic and meaningful visits or calls to proactively address concerns and bandwidth requirements.
• Provide management with regular client satisfaction and issue management reports

Skills

• Excellent verbal and written communication skills in English and French
• Excellent social and interpersonal skills to deal with clients
• High computer literacy to work on word processing and spreadsheets

Achievements

Cited by the President and CEO for preventing the loss of five corporate accounts with a total potential loss of ₤1 million annually through excellent customer relations initiatives

Education

2009 – 2012:  BS Public Administration, Exeter College – Devon

References

To be furnished upon request

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