Airline manager resume Template
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| Jimmy J. Reding
700 Kennedy Court Cambridge, MA 02141 (774) 567-8430 |
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| EXECUTIVE PROFILE | ||||||
| Senior-level executive with several years of experience airline management and operations . Background includes airfield management for the United States Army and consulting businesses in emergency preparedness. | ||||||
| Highly skilled communicator with ability to interact with people at all levels of the organization. Key skills include: | ||||||
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| PROFESSIONAL EXPERIENCE | ||||||
| NORTHWEST AIRLINES – Minneapolis, MN | 1983 to Present | |||||
| Publicly traded top U.S. airline . | ||||||
| CITY MANAGER | ||||||
| Promoted and re-located to start airline operations in three cities. | ||||||
| Directed a staff of 35 responsible for ticketing, passenger service, ground operations, and fleet services for daily inbound and outbound flights. Managed P&L with annual revenues of $3 million and operating/capital budgets of $2 million. Handled personnel development and labor relations. | ||||||
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| CUSTOMER SERVICE AND GROUND OPERATIONS MANAGER | ||||||
| Promoted to assist City Manager with personnel administration, regulatory compliance, and safety. | ||||||
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| CUSTOMER SERVICE AND OPERATIONS SUPERVISOR | ||||||
| Managed a staff of 200 customer service agents. mplemented procedures to obtain inbound/outbound flight statistics. | ||||||
| CUSTOMER SERVICE REPRESENTATIVE/OPERATIONS AGENT | ||||||
| Provided passenger assistance at the ticket counter and gate areas. Ensured compliance with airport regulations. | ||||||
| CORNHUSKER CHEMICAL – Lincoln, Nebraska | 1982 to 1983 | |||||
| FOREMAN | ||||||
| Supervised and trained 20 workers. Accountable for ensuring worker safety and maintaining stringent quality standards. | ||||||
| CONSULTING EXPERIENCE | ||||||
| BANS AVIATION CONSULTING – Houston, TX | 2004 to 2010 | |||||
| AVIATION CONSULTANT | ||||||
| Assisted small aviation businesses with the development of emergency policy and procedural manuals. | ||||||
| MILITARY EXPERIENCE | ||||||
| MCCORD AIR FORCE BASE – Tacoma, Washington | 1980 to 1982 | |||||
| AIRFIELD MANAGEMENT SPECIALIST | ||||||
| Edited flight plans, monitored weather, and handled classified documents. | ||||||
| EDUCATION & CERTIFICATIONS | ||||||
| Airline/Travel Diploma, NW Air Academy – Tacoma, Washington | 1982 to 1983 | |||||
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| PROFESSIONAL AFFILIATIONS | ||||||
| State Sports Association, Member | 2006 to Present | |||||
| International Machining Services, | 2005 to 2008 | |||||
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