Home-Based Customer Service Representative CV Formats

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Sample Home-Based Customer Service Representative CV Template

Shania Samuels

123 Eldon Place,

Bournemouth, Hampshire

Telephone Number:  12 345 6789

Mobile Number: 07123456789

Email: [email protected]

Career Objective

To obtain a home-based customer service representative position from a respectable company to practice my communication and problem solving skills

Educational Background

MA Communications

ABC University, 2012

BA English

ABC University, 2008

Work Experience

2016-2018: Home-Based Customer Care Representative, XYZ Global Company

Responsibilities

• Answered customer queries through the company program
• Solved and troubleshoot customer concerns
• Provide accurate and effective solutions to the customer
• Prepare weekly reports

2013-2015: Customer Care Representative, XYZ Global Company

Responsibilities

• Answer customer phone calls through the company system
• Troubleshoot concerns and provide answers to queries

Skills

• Excellent verbal and written English skills
• Intent listener and creative problem solver
• Fast trouble shooting skills using computer programs
• Fast learner and good memory retention

Qualifications

• High-speed internet connection
• Personal computer with fast operating system
• Webcam and microphone installed
• Trained in telephone communications and customer service

References available upon request

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