Home-Based Customer Service Representative CV Formats
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Sample Home-Based Customer Service Representative CV Template
Shania Samuels
123 Eldon Place,
Bournemouth, Hampshire
Telephone Number: 12 345 6789
Mobile Number: 07123456789
Email: [email protected]
Career Objective
To obtain a home-based customer service representative position from a respectable company to practice my communication and problem solving skills
Educational Background
MA Communications
ABC University, 2012
BA English
ABC University, 2008
Work Experience
2016-2018: Home-Based Customer Care Representative, XYZ Global Company
Responsibilities
- Answered customer queries through the company program
- Solved and troubleshoot customer concerns
- Provide accurate and effective solutions to the customer
- Prepare weekly reports
2013-2015: Customer Care Representative, XYZ Global Company
Responsibilities
- Answer customer phone calls through the company system
- Troubleshoot concerns and provide answers to queries
Skills
- Excellent verbal and written English skills
- Intent listener and creative problem solver
- Fast trouble shooting skills using computer programs
- Fast learner and good memory retention
Qualifications
- High-speed internet connection
- Personal computer with fast operating system
- Webcam and microphone installed
- Trained in telephone communications and customer service
References available upon request