Call Center Manager CV Formats
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Call Center Manager CV Template
Gary Hicks
City Mall Road
Houston
Phone: 76534654
Career Objective
I am a highly skilled call centre manager with a good base experience in the management field. I possess a good knowledge in administration of call centre and the services. Apart from that, I have good communication and analytical skills. I have good customer relation skills and customer handling skills. I possess effective managerial, organizational and problem solving skills. I also have knowledge on internet and computer working capabilities.
Professional Experience:
2013 – Present: Info COM Solutions, Call Centre Manager
- Successfully lead a team of well groomed call centre professionals and achieved the set goals.
- Responsible for training, hiring and supervising call centre employees. Conducted training sessions for new employees.
- Set targets for the employees to achieve during the work slot.
Education
2011-2014: Bachelors in Arts, Customer Service Management Institute.
2014-2016: Masters in Arts, Customer Service Management Institute.
Hobbies:
Reading
Traveling
Music
Professional references from seniors and teaches will be provided upon request of new employee.