BPO Sales Manager CV Formats
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Sample BPO Sales Manager CV Template
Ferris S. Hansen
Holborn St., London
Phone: 020-3765-3768
Objective
To work as a BPO Sales Manager for a larger outsourcing company
Professional Experience
2009 – Present : Account Manager, Accenture, USA
- Provide single point of contact for BPO corporate account
- Capture the management and operating details of processes to be outsourced
- Conduct research to ensure the right outsourcing centers are utilized (Manila, Mumbai, Bratislava, etc.).
- Conduct due diligence work to ensure matching of operational knowledge of current onshore processes with skill set availability in offshore sites.
- Coordinate with target outsourcing center the created of BPO mobilization team to project-manage the offshoring of local operations.
- Monitor and oversee progress of offshoring effort
- Support knowledge transfer operations
- Oversee cutover of outsourced operations.
Skills
- Can work long hours and under extreme pressures from management and clients
- Excellent interpersonal and social skills
- Excellent command of the verbal and written English language.
Achievements
Portfolio of corporate accounts with extensive and successful BPO operations
Education
2010 – 2011: MBA, University of Birmingham
2005 – 2009: BS Computer Engineering, Birmingham City University
References
To be furnished upon request