Bank Customer Service Resume Template

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Bank Customer Service Resume Template

Shoaib Kazmi

House # 74, Street # 54

North Nazimabad 4

Karachi

Shoaib.Kazmi@

Cell #: 0400-5316479

Tel. #: 123 45 67

Career Objective:

I am an efficient customer-focused professional seeking an opportunity where I can use my excellent customer service skills, outstanding communication skills and knowledge of banking systems and products to help solve customers’ banking issues.

Job Experience:

• • NIB Bank, Lahore. Service Advisor:

Responsibilities:

• • Service customer enquiries, determine customer needs and provide solutions with regards to their banking requirements

• • Educate customers on product options and technology issues

• • Manage customer and bank privacy

• • Manage and pass on customer feedback

• • Effectively use a variety of computer programs to access customer details and databases, and research options

• • Data entry

• • Continual awareness of compliance requirements – OH&S and risk management

Education Details:

2010-2013: Completed Bachelor Commerce. Bahria University.

Professional Achievements:

• • Customer Service Award, 4th quarter 2016

• • Vice President of the Bank Social Club – coordinated the annual company barbecue with 120 people attending, as well as team sporting activities

• • Selected to help coach new recruits

Skills & Expertise:

• • Microsoft Office (word, excel, power point etc.)

• • Statistic familiar.

• • Collection experience.

• • Customer Service.

References:

Will be furnished on demand.

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